By using the signs world wide website the buyer agrees to certain terms and conditions. Users must be at least 18 years old to place an order with Signs World Wide. Misrepresentation of ones self does not excuse the buyer from paying for an ordered item. Signs World Wide makes every effort to provide its customers with quality products and guarantees them free from defect upon arrival. It does not extend any product warranty beyond 30 calendar days due to the number of uncontrolled variables the products may face outside of Signs World Wide control. If issues do develop, please feel free to contact Signs World Wide to discuss the situation.